Can I amend or change my order?
When you place an order with briskplugsuk.co.uk we'll send you an email confirming receipt of your order and containing the details of your order. You can change your order before it's been dispatched for stock products. We cannot accept any products which have been classed as a special order or which have been manufactured to your specification for cancellation or return.
If you wish to change your order whether to remove or add a product please contact us and we can send a payment request for the difference/advise you.
How do I know if the product is in stock?
We stock ALL of the products on our website.
Is it possible to place an order from the EU vat/tax-free?
If your company is based within the EU and have a valid VAT number you can purchase VAT free. In the shopping cart input your VAT number. Please note the delivery address must be the same as the VIES VAT registered address..
Is it safe to order online?
Lookout for the Padlock Protocol: This will appear in the address bar in the top-left in all our web pages, cart page and checkout when you start the payment process.
We want to ensure that you can shop at brisk plugs UK with confidence and would advise that you observe a few sensible precautions: Install Security Software: Most threats appear in the form of malicious software or viruses so you need to ensure they are kept out. Ensure your computer is installed with antivirus and anti-spyware software and a firewall.
Get Updates: Security Software manufacturers have to constantly respond to new threats. They do so via updates that iron out any bugs, update regularly to keep your security software at its most effective.
Password Protect: Use strong and smart passwords for login. Using upper and lower case characters, adding numbers and special characters to your password will make it more difficult for others to guess. Regularly change your password and always log out at the end of a session.
We do not ship to your destination?
If your destination/country is not listed in the shipping estimate or cart please contact us for shipping price
When will I receive my order?
We stock all of our products and aim to dispatch the goods within 24hrs from the time of ordering.
Approximate Delivery Times
- UK via Royal Mail 1 to 2 working days
- Europe 3 to 7 working days
- Europe TNT 24-48 hrs
- International Royal Mail 4 to 10 working days
- International TNT 24-72 hrs
Working days Monday to Saturday, excludes public holidays.
Which is the correct part for my vehicle?
If you are not sure which is the correct part for your vehicle you can contact us with the UK number plate or engine code.
Do you offer a discount on large or bulk orders?
If you are part of a Club or forum are in the trade or a customer wishing to make large, one-off purchases, contact us via email. The discount can vary depending on the quantities you are buying.